Send Us Your Prescription
What we need to make your glasses
We build every lens to the exact data you send us — so the more complete your prescription, the better your glasses will fit. Please include all of the following in one message:
- Order number — so we can match your prescription to your order (it starts with #).
- Prescription for both eyes — SPH, CYL and AXIS for the right eye (OD) and left eye (OS).
- PD — your pupillary distance. If your optometrist did not provide it, you can measure it yourself.
- Frame-fit measurements — anything your optometrist recorded, such as temple width, plus any notes about how your current glasses fit.
- A photo or scan of the prescription sheet — optional, but it is the most accurate way for us to check the numbers.
How to send it
Two ways — either is fine:
- Email sup@odianoptics.com with the details above and your order number.
- Use the form on our Contact page — paste the same details into the message field.
How long it takes
5–7 business days. For prescription orders we count from the day we receive your prescription data; for plano (non-prescription) orders we count from the day you order. Delivery time is added on top of that. If any number is missing we will email you before we start production — this is the most common reason an order takes longer.
What happens next
Then delivery is a further 5–7 business days in transit, so allow 15–20 days in total from the day we receive your prescription data (for plano orders: from the day you order) for your glasses to reach you.We confirm your order within 1–2 business days, then make three pairs: one crafted exactly to your prescription, plus two trial pairs at ±0.50D. All three ship to you, and all three are yours to keep.
Questions?
Email sup@odianoptics.com — we reply within 1–2 business days.